For WiFi users, you can restart the router, or better, choose to connect two computers. Please zip the bztransmit directory, and attach this to the support ticket. Open System Preferences > Backblaze and click Inherit Backup State. Windows Location of logs: C:\Programdata\Backblaze\bzdata\bzlogs\bztransmit\ Please zip the bztransmit directory, and attach this to the support ticket. Mac location of logs: /Library/Backblaze.bzpkg/bzdata/bzlogs/bztransmit/
If this process still yield the Horse error, please gather your logs, and click here to create a support ticket, and attach the logs to the request.
#BACKBLAZE INHERIT BACKUP STATE INSTALL#
If you do not have a trial on the account you have removed it, then you will need to go here, and download the installer and then install with the email address from the account that has the machine that you wish to transfer to. Don't panic when it suddenly says it will re-upload the whole drive, it won't. NOTE: On 64-bit windows installations, which is most installations now, you will want to allow the bztransmit64.exe process.īe sure that you have installed recently, and that you have a trial on your account, or that Backblaze is currently uploading. The most important thing after successfully doing an 'Inherit Backup State' is to not panic and turn off all power savings modes on your computer and let your computer run for like 6 hours in 'Continuously' backup schedule.
Windows Location of bztransmit.exe and bztransmit64.exe : C:\Program Files (x86)\Backblaze\bztransmit.exe and C:\Program Files (x86)\Backblaze\圆4\bztransmit64.exe. Mac location of the bztransmit process: /Library/Backblaze.bzpkg/bztransmit If you get the horse error, please adjust any firewall and other security programs to all the Bztransmit process to run unhindered. The Horse error can be caused from a timeout with the process.įinally, the Horse error can be caused by not having the client attached to a trial or an actively uploading installation.
#BACKBLAZE INHERIT BACKUP STATE SOFTWARE#
The horse error, can be caused by several things, but typically it is caused by security software that hampers the transfer process, or that blocks the data that Backblaze program is downloading from the data center or that is not allowing the program access to contact the data center. Horse is an easy to remember error, that makes it easy for customers to quickly convey what is happening to the support agent. The technician was very nice, and escalated it to their head of support. I reached out to Backblaze support, who couldnt see any more than I could on their web site (i.e., 30TB selected, 20 to upload). You have attempted to do an Inherit Backup State and you get a screen that has the error: Horse. Unfortunately, Backblaze lost about 20TB in the process of inheriting the backup state, and is now in the process of reuploading all of that.
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